Salesforce CRM Solutions

Salesforce is the world’s #1 Customer Relationship Management (CRM) technology platform for managing relationships and interactions with customers and prospects. Scalable to suit the needs of businesses large and small, Salesforce is comprised of cloud-based applications designed to support sales, marketing, and customer service efforts.

Let us configure and deploy Salesforce and show you how to maximize this powerful tool to give you a complete understanding of your customers and drive your organization’s success. We can integrate all of your customer information for a quick, intuitive, holistic view of every touch point – from initial contact to sale; customer service to business analysis. Our experts can help you:

1. Accelerate the productivity of your sales team

With Salesforce Sales Cloud, we can show you how to:

  • Automatically capture data for instant insights into top leads, next steps, and suggested actions

  • Create a single, consistent selling process by making sales, service, and marketing data work together

  • Focus sales reps on the most important actions and give them the right cues at the right time

  • Configure, price, and quote seamlessly so your sales team can close deals faster, optimizing the time from quote-to-cash

2. Improve operational efficiency with integrated apps and at-a-glance performance dashboards

With Salesforce Service Cloud, we can help you manage all aspects of contact with your customers:

  • Track activities and interactions with every customer

  • Easily manage and document all customer service conversations (feedback, problems, questions) from phone calls, emails, and web chats

  • Have up to date contract details easily accessible to sales and management

  • Automate management of workflows and approvals

3. Unlock the details behind your data to help you solve business challenges

With Salesforce Analytics Cloud, we can arm you and your sales team with analytics and forecasting to plan for and react to changing business climates:

  • Access and explore trends

  • Display results via dynamic layers of visualization over underlying data sets

  • Reveal productivity trends and correlate explanations

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